Purchase & Return Policy

We want you to love your socks as much as we do. Please review our policy below before making a purchase.

Purchasing

All orders are processed through our secure checkout. Once an order is confirmed, you will receive an email with your order details. Please ensure all information (shipping address, size, quantity) is correct before completing your purchase, as orders cannot always be modified after processing.

Returns & Exchanges

Due to hygiene reasons, socks are considered intimate apparel and must meet the following conditions to be eligible for a return or exchange:

Items must be unused, unworn, and unwashed,

Items must be in original packaging,

Returns must be requested within 14 days of delivery.

If these conditions are met, we’re happy to offer:

An exchange for a different size or style (subject to availability), or

A refund to the original payment method.

Non-Returnable Items

The following items are not eligible for return:

Socks that have been worn, washed, or tried on,

Items without original packaging,

Sale or discounted items (unless faulty),

Gift cards.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

We recommend using a tracked shipping service, as we are not responsible for lost return packages.

Refunds

Once your return is received and inspected, refunds will be processed within 5–10 business days. You’ll be notified once your refund has been issued.

How to Start a Return

To initiate a return or exchange, please contact us at info@gripliin.com with:

Your order number,

Reason for return,

Photos (if the item is faulty).